Thank you for visiting Exotica Company Ltd. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when you use our website or services.

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address

• Payment Information: Credit/debit card details or other payment method information (processed securely through our payment gateway; we do not store this data)

• Order Information: Products purchased, order history, preferences

• Technical Data: IP address, browser type, device type, cookies, and browsing behavior

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates and promotional offers (with your consent)

• Improve our website, services, and user experience

• Prevent fraudulent transactions and ensure website security

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Trusted third parties (e.g., payment processors, delivery services) to complete your transaction

• Legal authorities, if required by law or to protect our legal rights

All third-party partners are obligated to protect your information and use it only for the services they provide.

4. Data Security

We implement appropriate security measures (SSL encryption, secure servers, etc.) to protect your data from unauthorized access, disclosure, or misuse. However, no online platform can guarantee 100% security.

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality

• Analyze site traffic and usage

• Remember your preferences for future visits

You can choose to disable cookies in your browser settings, but this may affect your experience on our site.

6. Your Rights

You have the right to:

• Access or correct your personal information

• Request deletion of your data

• Opt out of promotional emails (unsubscribe links are included in all marketing communications)

To exercise any of these rights, please contact us at [your support email].

7. Children’s Privacy

Our website is not intended for use by persons under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: exoticacompanyltd@gmail.com
📍 Address: Piarco