Established as an incorporated company in November 2024. We manufacture Exotic Beauty which is a natural personal care line, and we retail bird seeds. We always create value for our customers, and we ensure that shopping with us is convenient and easy. We reward you for shopping with us.
We appreciate your feedback. Let us know how your shopping experience was, what products you would like to see, ideas you would like to share with us. We aim to improve our business so that you can be comfortable and enjoy your experience with us.
And remember to think of Exotica Company Ltd, is to think of "Everything Extraordinary".
FAQ
Do you offer worldwide shipping?
At Exotica Company Ltd, we are dedicated to serving customers globally. We provide international shipping to bring our exceptional products to your doorstep, no matter where you are.
How can I initiate a product return?
We understand that sometimes a product may not meet your expectations. To return an item, simply contact our customer service team, and we will guide you through the process with ease.
What is your return policy?
Return & Refund Policy (7 Days)
We accept returns within 7 days of delivery only for:
-
Damaged items (during shipping)
-
Incorrect items sent
To qualify, items must be unused, undamaged, and returned in their original packaging.
📦 To request a return, contact us at [your support email] with your order number and photos of the item (if damaged). Unauthorized returns may not be eligible for refund.
Refunds are processed to your original payment method within 5–7 business days after approval.